Reviews from satisfied clients

Excellent service from start to finish. A huge thank you to Simon Jervis, Kate Ellery, Thomas O’Meara, and Suzanna Harley for all their support throughout my move. They were always responsive, professional, and incredibly helpful with every step and day-to-day task, making the whole process smooth and stress free. Their communication, professionalism, and genuine willingness to help really stood out. I truly appreciate all their hard work and would highly recommend this letting agency to anyone looking for a reliable and supportive team.

excellent service from start to finish. a huge thank you to simon jervis, kate ellery, thomas o'meara, and suzanna harley for all their support throughout my move. they were always responsive, professional, and incredibly helpful with every step and day-to-day task, making the whole process smooth and stress free. their communication, professionalism, and genuine willingness to help really stood out. i truly appreciate all their hard work and would highly recommend this letting agency to anyone looking for a reliable and supportive team.

I was originally shown my property by Suzanna Harley in which she was friendly and welcoming from the get-go. She was well informed, polite and helpful. Since moving to my property, I have also spoke with Kate Ellery, Thomas O’Meara and Simon Jarvis. All of which have been nothing short of professional, quick with responses and a pleasure. Would highly recommend Brock Taylor as a letting agency.

From the very first day I contacted Brock Taylor, I have received outstanding support, especially from Simon Jervis, Kate Ellery, Thomas O’Meara, and Suzanna Harley. Whenever I contact them by phone or email for assistance, they respond promptly and address my concerns professionally and efficiently. Their dedication and excellent customer service have made my experience with Brock Taylor a very positive one. And kate always call to follow up if things have been sorted

I have been renting through Brock Taylor Estate Agents for the past six years, and overall my experience has been very positive.Throughout my tenancy, the team have been consistently professional, responsive, and easy to deal with. Any queries or maintenance issues have always been handled efficiently, and communication has remained clear and straightforward.I would particularly like to mention Kate Ellery and Simon Jervis, who have both been excellent. They have always been approachable, helpful, and proactive in ensuring everything runs smoothly. Their level of service has made a real difference over the years.After six years renting through them, I would have no hesitation in recommending Brock Taylor to other tenants looking for a reliable and professional letting agent.

I am a landlord with just one property and therefore probably need more guidance than one with additional properties and experience. With that in mind I have always found the Brock Taylor team helpful and informative, whether dealing with Kate Ellery, Simon Jervis, Thomas O’Meara or Suzanna Harley the service given is always efficient and speedy. To have a professional letting agent does make me feel that my tenants receive the level of service that I want them to have.

Brock Taylor have delivered an excellent service over the 8 years we have worked with them. They have always found excellent tenants and have kept on top of any issues raised by the tenants. They have a great bank of contractors to call upon to deal with repairs. Our property is not straightforward being both old and listed. Simon Jervis and Kate Ellery are our main points of contact and both have been very helpful and easy to work with.

We had a really positive experience overall with Brock Taylor. Communication was clear and timely throughout the process, and we always felt well-informed at each stage. The team were professional, approachable, and took the time to understand our needs, which made the whole experience far less stressful than expected. We’d happily recommend them to anyone looking for a reliable and supportive estate agent.

The entire process was handled with professionalism, transparency, and care. Communication was clear and timely, every question was answered thoroughly, and nothing felt rushed or overlooked. What could have been a stressful transaction felt structured and well managed throughout.Most importantly, I felt supported at every stage, from initial viewing to completion. The attention to detail and proactive updates made a real difference.