We used Brock Taylor’s letting team to help us rent a house in Horsham and we were genuinely delighted with their end-to-end service.From Lucy showing us the property and answering every question to Kate, Simon and Thomas in the office addressing any issues (mostly minor) swiftly and professionally. We would highly recommend them to a landlord or prospective tenant. Great service, great results.
Brock and Taylor to be honest is the best agency I have ever experienced with.
Simon Jervis and Kate Ellery I should mention their names because they are real gems because they are really good at maintaining their relationship with the tenants. Solve all the issues without any delay. Communicate very effectively and clearly. I would absolutely recommend Brock Taylor to anyone I know.
Brock Taylor provided an excellent service from the initial viewing to helping with maintenance issues in our rental. The communication from the team has always been helpful and prompt. From a tenant's point of view, renting a property from Brock Taylor has been a reassuring, smooth and secure experience - especially in this competitive market.
As a single mum, finding the right home and supportive letting agent was incredibly important to me, and my experience with Brock Taylor has been nothing short of excellent.
Suzanna was amazing during my move. She took the time to explain everything clearly, made sure I understood the process, and really helped me feel settled and comfortable in my new home.
Simon has been a constant source of support whenever I’ve had concerns about the house. It’s reassuring to know there is always someone approachable and ready to help.
Kate has also been wonderful. she keeps me up to date, checks in with me, and supports me with any ongoing worries or issues I may have, which gives me real peace of mind.
The whole team has made what could have been a stressful experience feel smooth and manageable. I would highly recommend Brock Taylor to anyone looking to rent a property.
We had such a great experience with Lucy Maskell while securing our flat. Lucy was genuinely warm and easy to talk to, which made the whole process feel much less stressful.She was always quick to respond, clear with information, and really professional throughout. Nothing felt like too much trouble, and she made everything run smoothly from start to finish.Thank you Lucy.
Great team of people. Pleasure to use while purchasing. Luisa was very responsive and helpful. Plus a lovely little welcome package upon collecting my keys.
Cameron
Our experience using Brock Taylor as estate agents was superb. From second one they were attentive and took a very personlized approach. Luisa was our main point of contact and always took the time to keep us updated in what was drawn out sale thanks to issues beyond Brock Taylors control. Nevertheless Luisa and manager Stephen were on hand to deal with our daily check-ins. i would have no hesitation in recommending Brock Taylor to anyone looking to sell or buy a house, outstanding service, constant communication and when things get difficult, honest and clear explantion.
Liam and Luisa have been excellent, even in Liam’s last week he still treated us with upmost care and attention. We would like to thank them for all the support and advice they have been able to provide for us. As first time Buyers it’s a scary time with lots of uncertainty and unknowns but they were happy to help us with any questions and explain the whole process for us. Couldn’t recommend them enough!!!
Choosing an estate agent is a tricky thing, but I am so happy with my choice using Brock Taylor to sell. When they came to see the house they were well prepared with research and took so much care looking at my home and highlighting its features they were also very enthusiastic, which I saw all the way through the sales journey. Liam and Luisa were excellent all the way through, arranging viewings and their communication was top notch, always giving timely feedback and even checking in when there was no news, just to keep me in the loop - something which was really appreciated.Once I’d accepted an offer, Luisa acting as the dedicated sales progressor was so helpful. She kept everything moving and communicated with my onward purchase too - I always felt informed and she was always happy to answer my questions (which were numerous!) on several occasions she emailed me updates on her day off as she noticed them come in and didn’t want me to wait until her next day in the office, so kind and thoughtful.I don’t think the selling and buying of houses can ever be stress free, but the team at Brock Taylor did everything possible to make it as stress free/smooth a process as possible! I have no hesitation at all to recommend Brock Taylor in Haywards Heath if you are looking to move home.
As a first time buyer, the experience with Liam and Luisa was lovely! They provided timely updates and have made the whole house buying process easier. The team have been very friendly and responsive to any queries we had :)
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