Reviews from satisfied clients

We recently rented our first property through Brock Taylor. We had lots of questions and concerns, but Suzanna patiently explained everything, kept us updated, and handled all the details efficiently. From start to finish, she was incredibly helpful and made the whole process feel smooth and stress-free. As first-time renters, She truly made what could have been an overwhelming experience easy and comfortable. We couldn’t recommend her highly enough — thank you, Suzanna!

The team at Brook Taylor were amazing throughout the whole process; always on hand for support when needed during a very stressful time. However, a BIG shout out to Angel who truly lived up to her name! She was always at the end of the phone/ email, so supportive and was always there to listen to my rants and support with dealing with all the problems that arose. Couldn’t thank her enough for everything she did, a real superstar and a credit to the company! Thank you all for making such a stressful time a little more bearable.

Having agreed a purchase through brock Taylor and having engaged solicitors we were hoping for a simple and straight forward purchase, but it dragged on and on and so we sought help from brock Taylor. Kieth took on the challenge and ran with it, being reponsive to our calls and emails and bridging the gap between seller and buyer. We really appreciated all his efforts and are grateful to him for getting us over the line. A real professional.

Suzanna and Tom were extremely helpful with renting out our property and finding one to rent for us. Always available to chat and advise. The support felt all the way through. Once moved in into our new rental place, Kate took over as a property manager, and she's been amazing. Any maintenance or issue was dealt very quickly and in a very professional, caring way. I like the fact that if you are unhappy about something, they listen to you and really do all they can to rectify and satisfy.

⭐⭐⭐⭐⭐We cannot recommend Keith Grant highly enough.From the very beginning, Keith was professional, knowledgeable and genuinely committed to helping us achieve the best possible outcome with the sale of our flat. What could have been a very stressful process was made significantly easier thanks to his calm approach, excellent communication and proactive attitude.Throughout the transaction, Keith acted as an outstanding bridge between ourselves, our buyers and both solicitors, keeping everyone informed, helping to resolve issues quickly and ensuring the process continued moving forward. His persistence, attention to detail and willingness to go the extra mile made a real difference.We always felt that Keith had our best interests at heart, and his advice was honest, practical and well considered. He was always available when we needed him and kept us updated every step of the way.Thank you, Keith, for all your hard work and dedication. It has been a pleasure working with you, and we would have no hesitation in recommending both you and Brock Taylor to anyone looking to buy or sell a property.

Customer service for lettings here is second to none. Suzanna was amazing from start to finish. Generally, I find most service experiences with businesses mediocre and always know when I have come across something exceptional because the first thing I think is:'I wonder if these guys would come and work for me'!Highly recommended, they really care about finding the right fit for both tenants and landlords.