The experience with Brock Taylor was absolutely fantastic. I have faced a few challenges recently, but they were able to find a quick resolution and fulfill my requirements. A big thank you to the entire team, especially to Kate and Amy for the support and professionalism.
Liam and Luisa have been excellent, even in Liam’s last week he still treated us with upmost care and attention. We would like to thank them for all the support and advice they have been able to provide for us. As first time Buyers it’s a scary time with lots of uncertainty and unknowns but they were happy to help us with any questions and explain the whole process for us. Couldn’t recommend them enough!!!
We have recently sold and purchased through Brock Taylor and the service has been exceptional throughout. From selling our first home in less than a week, to helping us find our dream family home. Sarah on the sales progression side has been amazing with constant updates and dealing with challenging solicitors on our behalf. A big thank you to Peter and Ollie also who have been extremely helpful and knowledgeable throughout the process. We would not hesitate to use Brock Taylor in the future!
I have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole.
I’ve been really impressed with his customer service, honesty and eagerness to help.
Over the last few years I have been trying to sell and subsequently buy a new property and decided for a number of reasons not to use Brock Taylor. But Keith has restored my faith in this company.
Keep up the great work.
Just some quick feedback related to our recent experience trying to purchase a house via Brook Taylor. Although we just lost out on the deal I must recognise Keith Grant who was extremely helpful, informative and professional during the process. We were constantly kept informed and any questions or concerns were answered and addressed immediately which really helped keep the stress and worry to a minimum. Although we missed out on the property I hope the next one we find and view has Brock Taylor as their agent.
Thanks again Keith and the Team. Matt 👍
Choosing an estate agent is a tricky thing, but I am so happy with my choice using Brock Taylor to sell. When they came to see the house they were well prepared with research and took so much care looking at my home and highlighting its features they were also very enthusiastic, which I saw all the way through the sales journey. Liam and Luisa were excellent all the way through, arranging viewings and their communication was top notch, always giving timely feedback and even checking in when there was no news, just to keep me in the loop - something which was really appreciated.Once I’d accepted an offer, Luisa acting as the dedicated sales progressor was so helpful. She kept everything moving and communicated with my onward purchase too - I always felt informed and she was always happy to answer my questions (which were numerous!) on several occasions she emailed me updates on her day off as she noticed them come in and didn’t want me to wait until her next day in the office, so kind and thoughtful.I don’t think the selling and buying of houses can ever be stress free, but the team at Brock Taylor did everything possible to make it as stress free/smooth a process as possible! I have no hesitation at all to recommend Brock Taylor in Haywards Heath if you are looking to move home.
Been using Brock Taylor to let my property for several years now and they continue to get the best price when tenants change. Kate Ellery was very helpful this time sourcing very good painters and carpet cleaners for me with little time to sort, as I was unable to complete this myself. The team usually reply back to my messages quickly and any matters get sorted swiftly.
As a first time buyer, the experience with Liam and Luisa was lovely! They provided timely updates and have made the whole house buying process easier. The team have been very friendly and responsive to any queries we had :)
Me and my partner were first time buyers so we were quite anxious about the house buying experience, but Liam and Luisa were both so helpful and kept us well up to date with the progress of our house purchase. Would highly reccomend to anyone trying to sell their home.
We have recently completed on our first home and the team at Brock Taylor Haywards Heath have been so helpful and supportive throughout the process! Luisa was always on hand to answer queries and keep us updated with progress and communication between parties. Our process of getting our first home met many obstacles but Luisa has made us feel supported and valued and did everything she could to get the process moving.
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