Our experience using Brock Taylor as estate agents was superb. From second one they were attentive and took a very personlized approach. Luisa was our main point of contact and always took the time to keep us updated in what was drawn out sale thanks to issues beyond Brock Taylors control. Nevertheless Luisa and manager Stephen were on hand to deal with our daily check-ins. i would have no hesitation in recommending Brock Taylor to anyone looking to sell or buy a house, outstanding service, constant communication and when things get difficult, honest and clear explantion.
Liam and Luisa have been excellent, even in Liam’s last week he still treated us with upmost care and attention. We would like to thank them for all the support and advice they have been able to provide for us. As first time Buyers it’s a scary time with lots of uncertainty and unknowns but they were happy to help us with any questions and explain the whole process for us. Couldn’t recommend them enough!!!
We have recently sold and purchased through Brock Taylor and the service has been exceptional throughout. From selling our first home in less than a week, to helping us find our dream family home. Sarah on the sales progression side has been amazing with constant updates and dealing with challenging solicitors on our behalf. A big thank you to Peter and Ollie also who have been extremely helpful and knowledgeable throughout the process. We would not hesitate to use Brock Taylor in the future!
I have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole.
I’ve been really impressed with his customer service, honesty and eagerness to help.
Over the last few years I have been trying to sell and subsequently buy a new property and decided for a number of reasons not to use Brock Taylor. But Keith has restored my faith in this company.
Keep up the great work.
Keith from Brock Taylor came to our home for a valuation. He had done prior research and was warm and complementary of our home. He gave reassurance in the market and the likelihood of us selling, providing a good estimate which aligned with other estate agents. He has responded quickly and efficiently to emails and queries. Looking forward to working with Brock Taylor to sell our home.
We have been tenants with Brock Taylor for 10 years and have always appreciated their transparency and prompt response times. A special thanks to Amy for recently going above and beyond during our time of need and tight deadlines, helping us find the perfect new property to call home. Highly recommend.
Bought my house via Brock Taylor many moons ago and they did a great job. Decided to call them to get some feedback on redesigning my kitchen workspace and garage and understand the valuations before and after the work is done. It was great to speak to Lucy and receive some invaluable advice. This has helped us make the right decisions going forward. Thank you so much.
Choosing an estate agent is a tricky thing, but I am so happy with my choice using Brock Taylor to sell. When they came to see the house they were well prepared with research and took so much care looking at my home and highlighting its features they were also very enthusiastic, which I saw all the way through the sales journey. Liam and Luisa were excellent all the way through, arranging viewings and their communication was top notch, always giving timely feedback and even checking in when there was no news, just to keep me in the loop - something which was really appreciated.Once I’d accepted an offer, Luisa acting as the dedicated sales progressor was so helpful. She kept everything moving and communicated with my onward purchase too - I always felt informed and she was always happy to answer my questions (which were numerous!) on several occasions she emailed me updates on her day off as she noticed them come in and didn’t want me to wait until her next day in the office, so kind and thoughtful.I don’t think the selling and buying of houses can ever be stress free, but the team at Brock Taylor did everything possible to make it as stress free/smooth a process as possible! I have no hesitation at all to recommend Brock Taylor in Haywards Heath if you are looking to move home.
As a first time buyer, the experience with Liam and Luisa was lovely! They provided timely updates and have made the whole house buying process easier. The team have been very friendly and responsive to any queries we had :)
Me and my partner were first time buyers so we were quite anxious about the house buying experience, but Liam and Luisa were both so helpful and kept us well up to date with the progress of our house purchase. Would highly reccomend to anyone trying to sell their home.
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