Lovely estate agents who always go above and beyond to support you. From the moment I first entered their office I’ve felt welcome and they’ve done everything they can to help. I’ve had a genuinely good experience as one of their tenants. Shoutout to Simon and Kate who have been particularly helpful recently :)
We’ve had a great experience with Simon and Kate – they’ve been incredibly helpful and quick to resolve any issues that came up. Although we had a couple of unexpected problems along the way, they were always responsive, supportive, and handled everything efficiently. It's clear they really care about doing a good job and looking after their clients. We truly appreciate their professionalism and friendly approach. Highly recommend!Additionally, at the time, we were quite desperate to find a new home in a short time period, and they were incredibly helpful and supportive throughout the whole process. It truly meant a lot to us!
Our experience using Brock Taylor as estate agents was superb. From second one they were attentive and took a very personlized approach. Luisa was our main point of contact and always took the time to keep us updated in what was drawn out sale thanks to issues beyond Brock Taylors control. Nevertheless Luisa and manager Stephen were on hand to deal with our daily check-ins. i would have no hesitation in recommending Brock Taylor to anyone looking to sell or buy a house, outstanding service, constant communication and when things get difficult, honest and clear explantion.
The experience with Brock Taylor was absolutely fantastic. I have faced a few challenges recently, but they were able to find a quick resolution and fulfill my requirements. A big thank you to the entire team, especially to Kate and Amy for the support and professionalism.
Liam and Luisa have been excellent, even in Liam’s last week he still treated us with upmost care and attention. We would like to thank them for all the support and advice they have been able to provide for us. As first time Buyers it’s a scary time with lots of uncertainty and unknowns but they were happy to help us with any questions and explain the whole process for us. Couldn’t recommend them enough!!!
We have recently sold and purchased through Brock Taylor and the service has been exceptional throughout. From selling our first home in less than a week, to helping us find our dream family home. Sarah on the sales progression side has been amazing with constant updates and dealing with challenging solicitors on our behalf. A big thank you to Peter and Ollie also who have been extremely helpful and knowledgeable throughout the process. We would not hesitate to use Brock Taylor in the future!
I have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole.
I’ve been really impressed with his customer service, honesty and eagerness to help.
Over the last few years I have been trying to sell and subsequently buy a new property and decided for a number of reasons not to use Brock Taylor. But Keith has restored my faith in this company.
Keep up the great work.
Choosing an estate agent is a tricky thing, but I am so happy with my choice using Brock Taylor to sell. When they came to see the house they were well prepared with research and took so much care looking at my home and highlighting its features they were also very enthusiastic, which I saw all the way through the sales journey. Liam and Luisa were excellent all the way through, arranging viewings and their communication was top notch, always giving timely feedback and even checking in when there was no news, just to keep me in the loop - something which was really appreciated.Once I’d accepted an offer, Luisa acting as the dedicated sales progressor was so helpful. She kept everything moving and communicated with my onward purchase too - I always felt informed and she was always happy to answer my questions (which were numerous!) on several occasions she emailed me updates on her day off as she noticed them come in and didn’t want me to wait until her next day in the office, so kind and thoughtful.I don’t think the selling and buying of houses can ever be stress free, but the team at Brock Taylor did everything possible to make it as stress free/smooth a process as possible! I have no hesitation at all to recommend Brock Taylor in Haywards Heath if you are looking to move home.
As a first time buyer, the experience with Liam and Luisa was lovely! They provided timely updates and have made the whole house buying process easier. The team have been very friendly and responsive to any queries we had :)
Today we moved into our new home. Louisa and Liam at the Haywards Heath branch have both been extremely helpful and efficient throughout the whole process! They have updated us regularly and answered our many questions!
We received a lovely hamper with some treats today too!
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