Brock Taylor celebrates three wins at the ESTAS Awards 2026

We’re delighted to share that Brock Taylor won Gold, Bronze and Best in West Sussex for customer service at the 2026 ESTAS Customer Service Awards.

For our teams in Horsham and Haywards Heath, what makes these awards special is that they’re based on feedback from the people who’ve used our services. As an independent, family-owned agency, we’re proud that the personal service we aim to give our landlords and tenants has been recognised in this way.

A night to celebrate with the team

Members of the Brock Taylor team headed to Grosvenor House in London, where TV property presenter Phil Spencer announced the winners in front of 1,100 property professionals. It was a chance to celebrate together and bring three awards home to West Sussex.

The ESTAS use verified customer reviews from people who have been through the moving process with their agent. This year’s results were based on more than 300,000 customer review ratings.

Thank you to our clients and colleagues

“We’re absolutely thrilled to be recognised in this year’s ESTAS. It means so much to us because it’s our customers who have judged our performance,” said Peter Maskell, Managing Director of Brock Taylor.

Thank you to everyone who took the time to leave a review, and to our teams in Horsham and Haywards Heath for the care they put into helping our clients every day.

If you’re thinking about letting your property or looking for a home to rent, our local teams would be happy to help.